Information Technology Management - 8338 Words

Chapter 1 1. How are information systems transforming business and what is their relationship to globalization? E-mail, online conferencing, and cell phones have become essential tools for conducting business. Information systems are the foundation of fast-paced supply chains. The Internet allows many businesses to buy, sell, advertise, and solicit customer feedback online. Organizations are trying to become more competitive and efficient by digitally enabling their core business processes and evolving into digital firms. The Internet has stimulated globalization by dramatically reducing the costs of producing, buying, and selling goods on a global scale. New information system trends include the emerging mobile digital platform,†¦show more content†¦The disciplines contributing to the behavioral approach focusing on the design, implementation, management, and business impact of systems are psychology, sociology, and economics. A sociotechnical view of systems considers both technical and social features of systems and solutions that represent the best fit between them. Chapter 2 1. What are business processes? How are they related to information systems? A business process is a logically related set of activities that defines how specific business tasks are performed, and it represents a unique way in which an organization coordinates work, information, and knowledge. Managers need to pay attention to business processes because they determine how well the organization can execute its business, and they may be a source of strategic advantage. There are business processes specific to each of the major business functions, but many business processes are cross-functional. Information systems automate parts of business processes, and they can help organizations redesign and streamline these processes. 2. How do systems serve the different management groups in a business? Systems serving operational management are transaction processing systems (TPS), such as payroll or order processing, that track the flow of the daily routineShow MoreRelatedInformation Technology Management And Acquisitions1899 Words   |  8 PagesExpert knowledge of best practices in information technology management and acquisitions, and skill in managing complex IT programs that support an enterprise vision, create improved customer service, and ensure IT program performance in a large, geographically-dispersed organization. Possess expert knowledge of best practices in information technology management and acquisitions, and skill in managing complex IT programs that support an enterprise vision, create improved customer service, and ensureRead MoreEssay on Lowes and Information Technology Management1748 Words   |  7 Pagessingle store and since has grown to become the second largest in the world. 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